National Association of 
Voluntary Services Managers

Lead, promote and develop best practice in 
Volunteer Management in the NHS and Healthcare

Sally Dyson


Sally has worked in the NHS for 19 years and initially held positions in Patient Services, Bereavement Services and PALS prior to taking on the role of Voluntary Services Lead for the Norfolk & Norwich University Hospitals NHS Foundation Trust.  Sally joined NAVSM in 2004 and took on the role of Project Officer on the NEC in 2016 before being appointed to Vice Chair in 2017.  

She is passionate about identifying and implementing strategic development and service change while creating greater volunteer satisfaction. Her role on the NEC provides opportunities to work Nationally with partners to influence change and promote the value and growth of volunteering in healthcare.

As well as an internal team of almost 700 volunteers, Sally manages and supports a portfolio of external volunteer groups affiliated to her Trust and has created a service framework to promote partnership working where there is potential for links to support specialist clinical services.

Sally’s Trust has been successfully accredited with the Investing in Volunteers award on four occasions.